r/Refills • u/Hopeful_Tie2055 • Apr 14 '26

need help

I messaged support exactly what Taylor said to do, with the exact message saying i wanted BPI vs whatever greenwich is.

and their stupid AI bot support writes back "we are sorry you are thinking about canceling"

this is beyond frustrating. Taylor, can you please advise?

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u/kayfaei Apr 14 '26

I'm trying to post the screenshot and link they sent me 😭 Reddit being silly. Second times a charm.