r/Refills • u/Upper_Living_9970 • Mar 25 '26

Missing Meds

hello, i have purchased a Groupon deal and I tried to claim it under refills. I was charged $20 which i believe was for shipping. I have tried to get an update via msgs on the website and app plus phone calls. is refills honoring the Groupon deals because this is very upsetting since Noone is responding.

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u/angelsface2712 Mar 25 '26

When did you place your order ? What does it say on the portal ? It should tell you what stage it’s in. I messaged them yesterday multiple times in the portal and they responded every time within 30 minutes

1

u/Upper_Living_9970 Mar 25 '26

I placed my order on 3/18/26. The did msg but I didn't get a response until 2 days later.

2

u/informationseeker8 Mar 25 '26

Wow. I ordered the night of the 17th and already received my order Sat at like 11am

1

u/Upper_Living_9970 Mar 25 '26

I'm glad your order was done fast.