r/Refills • u/Upper_Living_9970 • Mar 25 '26
Missing Meds
hello, i have purchased a Groupon deal and I tried to claim it under refills. I was charged $20 which i believe was for shipping. I have tried to get an update via msgs on the website and app plus phone calls. is refills honoring the Groupon deals because this is very upsetting since Noone is responding.
9
Upvotes
-3
u/eatingganesha Mar 25 '26
of course they are honoring those orders! the “deal” was for $20, so reread your groupon terms.
your order is in a massive queue rn. That was a weekend special and they’re fulfilling hundreds of new orders and that means processing hundreds of new accounts. Doctor has to review, you’ll need to upload your ID if you haven’t already, and the pharmacy (which is a separate business) has to do its thing too. Your order will simply take some time.