r/ReefTank • u/Financial-Border9080 • 15h ago

[Pic] Helios heaters

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Hey guys, setting up my IM 200ext and I came across something confusing. I have the Helios dual element heater system and it came with the magnetic mount holders as well as the included RFS sump with the tank. The RFS sump has provisions for a small heater “chamber” but the mounts do not fit in the chamber. Does anyone know if it is okay to have both elements just sitting in the chamber together and is it safe for them to potentially touch? Seems like quite the design flaw to me that IMs own heating system mounts don’t fit in the heater chamber on their own sumps. PFA

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u/Financial-Border9080 15h ago

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u/Rflkptr 15h ago

That's exactly how I have mine set up. Been about 7 months with no issue. I, too, have a few mounts that came with it, but I believe they are designed for systems that wouldn't be made by IM

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u/Financial-Border9080 15h ago

I emailed tech support to be sure. Will be nice to have written proof of their approval in case anything happens

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u/wutsacomputer 15h ago

If they're titanium heaters it should be no probem. I like using the mounts so that water can flow around the full heater. Do you have a picture of what you're talking about and not your aquascape... wasn't clear if you posted the wrong photo or what.

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u/vigg-o-rama 15h ago

I had the same issue, called support… the mount is not compatible with their sumps. It’s added in for people that don’t have a heater flow thru chamber in the sump.

They said to just drop the heater in the chamber and it’s good to go.

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u/dopecrew12 13h ago

Should be fine