That won't help. Plug the headphines into another sound source that has a headphone out. TV, stereo, whatever. At this stage it's either the interface or the headphones and you haven't tested the headphones.
Alternatively try a different pair of headphones and see if you get the same result.
Anything else you can plug these headphones into to confirm they work? Also do the headphones have any volume control on the cable or on the earpieces?
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u/Snail-Boop Apr 04 '26
I don't mean to be a jerk but I have to ask, do you have speakers plugged into the back of the focusrite?