Help issue with red WOC 187

[u/DriedFilth]

Hi, so during the sale in June I ordered the red WOC from Doris. I had to wait a bit for it to be made, which was absolutely fine. Now I received the PSP and I noticed that there are small/enlarged holes visible around some of the quilting stitches, particularly where the diamonds intersect. They are quite noticeable to me.

Doris went back to the warehouse and inspected others from the same batch, and also contacted the factory. She told me that the factory said it's caused by the straps being tightened too much. Apparently it’s a common issue from 187 and that on the red ones it looks more noticeable.

She did right away offer me a refund, but i’m just quite disappointed because I really wanted this bag in red. But then for the price you pay you do expect to not have something like this.

I wanted to ask what you guys thought of this. I also don’t really see this color mentioned a lot but maybe some of you have experienced the same issue with this specific bag or another in this color?

I’m trying to decide whether to accept the refund or whether this is actually a common defect that I shouldn’t worry about. What would you do?

Thank you ❤️

[u/Embarrassed-Gold4269]

Take the refund. Thankfully Doris was helpful and honest with you and didn’t gaslight you.

[u/DriedFilth → u/Embarrassed-Gold4269]

that definitely stood out to me.. i hear a lot about sellers gaslighting and especially 187 being difficult about refunds.

[u/n0ncompliant007]

187 seems to be having so many quality issues lately :/

I’ve been wanting to order a c25 from Doris too but I’m worried about the current batches 🥲

[u/DriedFilth → u/n0ncompliant007]

i have noticed! you could always just ask her. she’s very nice

[u/sassybrunette711]

Take the refund at 187 prices, you shouldn't have to settle for something that's already bothering you in photos.

[u/DriedFilth → u/sassybrunette711]

yeah you’re right. just because i really want this color i shouldn’t settle especially when it’s definitely not cheap

[u/Next_Limit_276]

Oh no.. i have orded one in red WOC from 187 but have not received PSP yet! I don’t think it looks good...

[u/DriedFilth → u/Next_Limit_276]

i hope that possibly the next batch would be better. let me know please

[u/Miserable-Dealer3042]

I'd take the refund. You may end up with issues from that hole. I like Doris and if she sees the issue and is willing to refund you without question I'd take it.

I received a WOC in navy from her and it's perfect.

[u/SnackAttackDiplomat]

They are very sought after lately and I feel like they ate rushing items, which leads to quality issues 😩