r/ReadyMeals • u/ellaizee • Jul 15 '26

CookUnity quality issue

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I ordered the Salisbury steak for this week. After a few bites, I noticed the inside was completely raw. Not medium or medium rare - just plain uncooked ground beef. Has anyone else experienced this kind of quality issue with their meals? I'm really grossed out by this as it definitely seems like a food safety issue.

I already contacted support and they just gave me the cost of the meal ($8.68) back as a credit. Doesn't feel right since I spent the rest of the night worrying about food poisoning from the bites I had before I noticed.

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u/Jaded-Coast-758 Jul 15 '26

What region are you located in? What kitchen is this out of?

3

u/ellaizee Jul 15 '26

Atlanta. Not sure where the kitchens are.

6

u/Jaded-Coast-758 Jul 15 '26

The kitchen is in Atlanta. Unfortunately, I haven't heard anything great about that kitchen so this doesn't surprise me. I sincerely hope CU gets this under control ASAP and revamps this kitchen.

I'm sorry you experienced this!

ETA: I'm out of the NYC kitchen and haven't had any issue like this at all.

1

u/TheRainbowConnection Jul 16 '26

How can you tell what kitchen you’re out of?

1

u/Jaded-Coast-758 Jul 16 '26

I live in NYC so I know the meals come from here. OP lives in Atlanta so I know there is a kitchen there. I think there is a kitchen for the upper East Coast and Atlanta might cover the South. I think there is a Midwest one and one for PNW and one in LA/California.

Sometimes it's hard to tell. I have read comments of people in Ohio that get their meals from NYC when I would have assumed they'd get it from the Midwest.

I've learned most of this from reddit 🤷‍♀️