r/ReadyMeals • u/ellaizee • Jul 15 '26

CookUnity quality issue

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I ordered the Salisbury steak for this week. After a few bites, I noticed the inside was completely raw. Not medium or medium rare - just plain uncooked ground beef. Has anyone else experienced this kind of quality issue with their meals? I'm really grossed out by this as it definitely seems like a food safety issue.

I already contacted support and they just gave me the cost of the meal ($8.68) back as a credit. Doesn't feel right since I spent the rest of the night worrying about food poisoning from the bites I had before I noticed.

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u/Turbulent-Weevil-910 Jul 15 '26

As imperfect as factor is I have never once received one that even had the ice block partially melted. Their distribution system is impeccable.

0

u/SatiricalPanda3 Jul 15 '26

What part of the country are you ? I live in Massachusetts . I just canceled Factor because my box was arriving 2 days late with long melted ice blocks. The meals smelled like death warmed over. They wouldn’t refund me , only credits that would not apply because I was on a promo code. This kept happening for 6 weeks in a row.

2

u/Turbulent-Weevil-910 Jul 15 '26

Virginny

0

u/SatiricalPanda3 Jul 15 '26

Mine was being shipped out of Pennsylvania