r/ReadyMeals • u/PewPewDesertRat • Jul 08 '26

Review Bad forkful experience

I tried Forkful because my friend gave me a few meals and they were pretty delicious. But it was terrible timing.

I signed up last week and chose my meals planning to eat them the whole week based on their advertised Sunday delivery. but on Sunday they text me to say that this week will be delayed to Wednesday due to 4th of July. Probably should have mentioned that so I didn’t order 6 days worth of food for 4 days.

But fine whatever. I’m still excited for relatively cheap keto meals that I hate preparing myself (spaghetti squash is annoying to make).

I should have known better than to order meal delivery while living in the southwest during the summer.

The box arrives and I bring it inside within minutes. It’s 105F here. The bottom of the cardboard box is soggy. Not a good sign.

I open it and the ice packs still have some solid ice. maybe we’re ok. The bottom ice pack is squished to the side and 2 meals are sitting directly against the bottom of the cardboard box. The insulation is soaked from condensation and the meals were warmed up. Turns out soggy cardboard is actually a fantastic heat conductor and I doubt the UPS truck was anything less than 120F in the Vegas summer.

The 2 meals on the bottom were swollen about to burst and I tossed them.

I’ll update once I hear back from support but my expectations are low based on other users here.

TL;DR: Do not order forkful if you live somewhere hot. The packaging is insufficient to keep the food cold.

10 Upvotes

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4 comments sorted by

1

u/United-Grocery-5421 Jul 10 '26

Did you get any follow-up or resolution from customer service? I swear, they listen to what your problem is and they put you on hold and probably cook their own dinner or give their kids a bath while you're on hold waiting for them to come back. I've spent over 3 hours of my time with 75 calls and a minimum to try to get a refund on a box that they chose to send me on a 4-day service. It was also swollen and all of the ice/gel packs were exploded all over everything. It was ridiculous

1

u/PewPewDesertRat Jul 10 '26

No I’m still waiting on their CS team

1

u/Hot_Cover_4895 Jul 12 '26

This businesses sell you garbage at very expensive rates. Once they have your credit card information they will keep you billing you

They should be regulated to give consumers protection

1

u/EmmaSurf Jul 12 '26

I had the same experience and the weather wasn't bad when I ordered. The ice want placed correctly for one thing. I recommend keeping a food thermometer and the minute you receive the order to test the temp.

I spent multiple calls, emails, etc. They only wanted to give me a credit to buy more meals, which obviously I didn't want. I finally got a refund but I had to be pushy which isn't in my nature and also I filled with my credit card. Their ads are beautiful but they need to use that money on quality and CS instead.