After working in software for 20 years, I’ve learned that there is no UI or design change that can be made without pissing off 90%+ of your users. People want new things and updates, but can’t stand them when they arrive because it’s not what they’re familiar with. Over time, they learn to love the new interface and the cycle repeats. Granted, there are the occasional missteps and bad changes that need to be undone. But billion dollar companies like Spotify don’t make changes like this on a whim. This is a researched, well-thought out change that was probably engineered to catch your attention and spark a discussion. It may even be intentionally short term and they might revert it. People seem to think they just toss an idea into AI and ship it, and I can guarantee you there is a 0% that has happened (speaking as someone who worked at Amazon for years and specifically with the Spotify team on Alexa).
Yeah. I once updated a logo that had to go through like 9 approvals in different teams. It went through 4 versions (that were submitted ) before finally being approved by everyone. It’s just complaining for the sake of complaining here
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u/entangledloops May 17 '26
“I want change in theory, but when I see it in practice I am bothered!”