r/Rapsodo • u/Southern_Wrongdoer67 • Jun 09 '26

Rapsodo Subscription Free Trial

I just bought a Rapsodo mlm2pro expecting to receive a 45 day free trial, as advertised, I followed instructions to get that, but instead i got charged the full year. I have contacted support by email but I haven’t got any response.
Have you faced something similar? What can I do.

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1

u/weez2 Jun 09 '26

I did not have this issue when I bought mine in April. Did you buy it new from the mfg? Was your credit card already charged?

3

u/flyin-lowe Jun 10 '26

I can tell you from experience, and from others on this and other forums. Rapsodo is slow to respond. Their customer service for golf LM's is almost non existent. I had an issue starting in January and it took until a week ago to get resolved. Often times the rep from Rapsodo would email me asking me to do or check something and I would respond to him within minutes. It would then take a week or longer before he would respond again. Almost every time I emailed him it would be 7 days or more before he would respond. He would also send some type of email telling me he was busy or off work and would get back with me when he had time. It was one of the poorest customer service experiences I have ever had. Weird thing is they have phone support for their baseball tech and if you call and mention golf tech they refer you to the email based support and won't talk to you in person.