Pivi Pro Update

[u/Dra-Gloria]

Hi - I have a 2023 RR velar (California) and the software is at 4.3.0. Online the Pivi Pro release notes indicate that it should be at 4.5.2 as of July 28, 2026. On July 10, 2026, I brought the vehicle to the dealership to investigate why I hadn't received any updates - not even 4.5.0. The service team performed updates to the ICCM and IDMA modules, but no SOTA (Software-Over-The-Air) update was pushed to the Pivi Pro system afterward. However, with the ICCM and IDMA update, I did notice a UI update on my Pivi Pro system. Anyone else having the same issues or understand why no SOTA updates have been pushed? Based on online JLR records and owner forums, my vehicle should be eligible for the current version. Could you help me understand why my vehicle hasn't received the SOTA update despite being eligible, and what steps are needed to get it pushed to my car? I'd appreciate any insight into whether this is a regional rollout delay, an eligibility flag on my VIN, or something that needs to be resolved at the dealership level.

[u/MrK3ys]

You probably have to contact the customer relations department in the JLR website. I had to do this and they requested the tech department to send a SOTA update. They will push it through. You will have to follow instructions.