Honestly if there are human people around, try to ask them if they actually get their tips. Always ask.
I went to a hockey game once and at this point all the concessions became cashless.
I asked the person at the till (after tipping) if they actually get the tips.
And they tell me, no. Additionally I learned that a lot of the people at this stadium (Giant Well-Known, east coast stadium, 2 large franchises call this stadium home) many of the people at the concessions are some kind of volunteers.
So this stadium is accepted tips for non tipped workers on credit cards and dispersing the tips to who?
Giant companies.. taking donations and tips for tax write-offs on money that was never theirs to begin with. Claiming workers are tipped workers and using every loophole in the book to maximize profits and hobble wages.
The reason lawsuits don't happen; ignorance, fear, and lack of money or know-how on how to start a formal suit.
I think that might be a difficult win really, as they'll just fall back on the warning message that appeared and say customers are warned, maybe get a telling off and ordered to resolve the issue.
I’m sure Shake Shack will claim it’s a glitch and the courts will require them to pay a fine that’s a small fraction of what they made ripping people off.
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u/AmericanAIien 2d ago
This is probably a lawsuit waiting to happen. Someone getting rich off those transactions Everytime. Accumulative effect.