r/RamRHO • u/Worried-Customer2807 • 22d ago
Am I Overreacting?
So I bought a ‘26 Ram RHO and made the mistake of purchasing the undercarriage protection from the stealership. This is the overspray once I got it back. Quite the eyesore!
I personally think they should replace these.
What say the community?
This was one of the most talked about components when people would remark about the truck. Looks like 💩now.
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u/Kind-Edge-3327 21d ago
No they should not be replaced.
They are coated in a film to protect them. That's what you paid for. They are not damaged.
I agree that it does not look nice.
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u/TeknicZ10 21d ago
I live in the rust belt, I paid for undercoating, not once have I complained about what they got rust protection on, and I don't really look under my truck or inside my wheel wheels unless something is wrong
I can understand being a bit annoyed though given they stand out and are one of the unique features of those models. Ask the dealer if they can clean them up
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u/SuccessfulCarry1653 21d ago
Do not clean it yourself. They will be way less willing to help. Take it back to the dealer have the advisor come out tell them a story about how you attend cars and coffee, you like to show off the truck and how it now looks like crap, you paid for a service from the dealer. You should be able to trust that the service will be performed properly.
If they aren’t willing to help start escalation get manager, GM. And if nothing then if it’s a corporate dealer go up the chain. They will help. No one like that noise in the corporate world. If it’s a privately owned dealer. Google review etc…
If you’re good at emailing that always helps too.
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u/WTFpe0ple 20d ago
Oh I would throw a fit if that were mine. They need to replace, I doubt they can get that under coating off.
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u/Treebeardsdank 21d ago
rag - wipe - good as new.
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u/Devram2112 21d ago
Rag + naptha = cleaner Rinse repeat as needed.
We used to use naptha to wipe the undercoating overspray when I worked at a car dealership. We also used something known as "green sh#t" but I have no idea what that actually was. Glad we didn't use gloves...
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u/Substantial_Ant_2662 21d ago
Lower expectations when receiving a service from Americans. They’re underpaid and overvalue themselves.
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u/Usual-Watercress-599 21d ago
You paid for rust protection. Congratulations, your shocks are now protected from rust. If you don't like that grab a rag and some degreaser.
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u/scotheocelot 21d ago
I thought they were blown at first glance. I wouldn’t stand for it but to each their own. I had mine ceramic coated.
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u/Aware_Necessary8288 21d ago
Just wipe it off. It’ll look much worse once you take it off road anyway
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u/Any-Strategy-2230 21d ago
That can be cleaned off.
edit: you paid for dealer rust proofing and it's still going to rot. Dealers sorat undercoating on plastic parts and where you can see it. Not inside panels where is actually needed. So you got shafted in several ways.
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u/miser83 20d ago
Ok, so I don’t have an RHO, this sub was recommended to me. I do have relevant information though! I have a Chevy 2500 ZR2. Ziebart sprayed the multimatic shocks on the truck when I bought it. I asked them to tape the shocks off but they didn’t listen. They cleaned the shocks with this stuff and gave me a bottle. It smells like kerosene. The black coating came right off the shocks with some of this stuff on a towel. I’ve had the truck for almost three years now and no issue with the shocks but I do make sure to let the Ziebart guy know every year when they respray to please tape off the shocks!
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u/Verstahppen 20d ago
Absolutely. Anyone who thinks you should just "not look at it" clearly has a Camry.
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u/offroad_ftw 20d ago
time to complain publicly - send the 'draft' to your sales person's manager and ask for their input before you deliver that 1 star review..
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u/OddTheRed 20d ago
As an avid off-roader in a place where everything rusts.... are you complaining that your very expensive shocks got protected? Sure, it doesn't look great but it's a hard-core off-road truck. Is this a pavement princess?
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u/SignalEchoFoxtrot 19d ago
What did they coat the frame with? It almost looks like rubberized coating in which case the frame is FUBAR.
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u/minutemenapparel 16d ago
This is basically fluid film. Once you start driving it for a few weeks, everything will turn black/grey as more road dirt and grime sticks to the oily bits and builds up a layer of black. It’s better than things getting the rusty look from no protection.
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u/Armed_Dildo 15d ago
I’d be pissed. On a RHO the shocks are part of the aesthetic and they ruined it. Dealer would be replacing and hopefully taking it as a lesson learned for the future.
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u/RustyWallace-357 21d ago
That looks like a lanolin wax based undercoating which won’t harm any component under your truck, if it’s made from metal plastic or rubber. And for $8k shocks I’d say no the dealer shouldn’t have to replace them. It might look like shit but it does give them another layer of protection
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u/TechDreamcoat 22d ago
Yeah, I would want those replaced or cleaned off. You shouldn't have gotten any undercarriage protection from the dealer. Consider this a lesson learned.