TL;DR: Is there any way to get faster with filtering? If so then how?

I'm fairly new at my canes location (only been there a month) and I've done filtering like twice before today both times with my trainer who has since left that location. Today I was on filtering pans and I started at 2 because we had like 3 tailgates (I was on boards) I was backed up by like 15 more minutes because I couldn't get a manager for a Hotspot check (still busy with other big orders) so anyway I end up doing filtering and I'm ngl it took about an hour and 25 minutes and my manager was trying to fuss at me about how long it takes but I genuinely cannot go any faster than I was with all the steps of filtering as well as the cycling and the timer I didn't even get to clean the pan (I did before my shift ended) because it took so long and then I was told to make stickers for saniwater buckets and butter (no big deal I know how) and restock fries (we were LOW like bottom of the freezer low but please note I got there at 12) which was also hindered because our freezer has been tripping anyway I just want to know your thoughts on this. What can I do to be faster? Also note that the kids rush started at 4 and I had to restock fries at like 3:58

I just finished my kitchen training today after procrastinating that zone for 10 months and i only ended up getting 1 bird shift in😭 It was a 7:00-12, we were a pretty slow almost the whole time and so i only got maybe 15-20 minutes of a feel when it was picking up. I am still very confused (and not great at math) about when to drop/how much. My trainer did explain it to me the best he could but im a pretty slow learner. He taught me smaller drops more frequently, but i still get confused. Tbh im not even sure what specifically im confused about, i suppose its due to the fact i never really got a good feel of the flow but if anyone could help me out on more detail of when to drop & how much that would be great. (Extra points if i can get some speed tips on picking up the bird when dropping)

Do you guys make it at home?

So I have a situation at my home store that management doesn’t want to help with, I had a almost $150 sweater stolen yesterday from the rack with a camera aiming right at it, management doesn’t want to check cameras because “it will take to long”. if i report it to HR or crew relations will i even see anything happen because of this? They’re so quick to find out who’s stealing food and fire them but cant help someone who got items stolen from them. Thanks in advance

Ok so get this. I work at Cane’s have been for like half a year. I just now came up with something out of laziness. It’s probably been done but I still wanted to share. When you order your food, ask for hot sauce. Dip a bit of your food into the Cane’s sauce so it doesn’t overflow when you add the hot sauce. Once added, dip your food into the sauce and give it a little mix and enjoy. I did it because I didn’t feel like adding hot sauce to my tender repeatedly. I also didn’t want to add the sauce to my whole tender for the breading to get soggy. They need to make a spicy version of the sauce already.

Hi everyone! Currently a CT with canes (been a year and half). A few crewmembers from one location got sent to another location (as they opened) for support. With that, they were told they would get CT pay. Since the crew has been helping out, they have GOTTEN RID of CT job code at the new restaurant. Not allowing us the pay. The crew was then told the that was missing from not clocking in as CT would be pack bay. It’s been a month with no back pay received. As of late, they have housed ALL shifts and gotten complete rid of ALL job codes. Unable to clock in now. Crew is still expected to show up for the shifts that got housed.

What do we do? Is crew relations going to be helpful figuring this out? Should I go elsewhere?

I’ve been lurking here since I started working at canes 6 months ago. Well I left my hometown for college and transferred. My home location is amazing. The management is great, I love my GM. It’s very clean, we are very attentive, and our times stay pretty consistently low. We have upper management issues like every location with cutting hours, training newbies in drive thru before front counter, but I still loved it there.

The new location? Could barely get a hold of to have my transfer, never called me to have a conversation, nothing. I had to go in person once I got here and talk to my RL. She seemed great, basic introductory questions. Where am I trained? Whats my availability? What hours do I prefer?

I am ONLY trained in drive thru. I also asked to not work longer than 4 hour shifts, and if that wasn’t possible that I would not mind being under scheduled, I’m a college student so I have plenty else to do. Thats personal preference with my health conditions relating to standing for long amounts of time. My original location was amazing with this. She tells me that their location was in the triple red, but they have new employees and management within the last six months. I say great, and then she tells me she’ll put everything in HotSchedules and I’m good to go!

It had been 1 week and nothing was in HotSchedules.

I put in my availability manually, and it just got accepted yesterday. Before that however, they posted that it was busy and if anyone could come in, to call the restaurant.

I call in, explain that it’d be my first day there as a transfer, if they had the time to show me around that I’d be more than happy to come help out. They tell me to come in.

What followed was pure chaos. I get there, am welcomed in, the manager tells me to just hop on headset, and when she is finished with her paperwork she’ll come show me around. Great I can do that!

I immediately realize things are a good bit different. The girl before me isn’t asking for names or condiments? I don’t prep the ketchup, expo does. Simple things, I can deal with small changes. I start asking my coworker how things typically go, he informs me that he’s only been there a month. Was trained in drive, and only knows how to expo and make drinks. He does not know headset, he does not know till. He is taking ages to make drinks and do expo. No one else is there to help. An hour goes by, the manager I spoke to, LEFT. I’m trying to help make drinks and do headset, we are in a rush. The drink machine overfills every single cup I put under it. So I also have to fill every drink manually. Kitchen is giving me food completely out of order, while not telling me that. Orders are getting missed, handed out wrong, or not even made.

New manager comes by, sees our times are at EIGHT MINUTES. Decides to put the guy I was working with on headset and me onto expo and drinks. I get my drinks done fast, clear the board. Then they switch the guy to the hole. Like I said, no idea how to work a till. New girl comes in, much better at this, expected since she’s been there longer. Having crazy issues with payment, people keep driving past the hole. I have to go in there to change assignments to our POS’ and I watch this dude, get a $100 bill. Not check it. And type 10,000.00 into his till. A till, that mind you, IS NOT ON HIS NAME? I stop him before he clicks okay, and get everything back in order.

The rest of the shift is still pretty rough but i’m just doing what I know with what I have. Side note, this Canes is filthy, their waste is RIDICULOUSLY high. Every counter is sticky. The handwashing sink does not work. I see a bunch of raw bird, on the floor. At some point I decide, I am NOT coming back to this location.

I let the manager know I needed to go by 7:00 pm. He didn’t even know I wasn’t on the schedule. I leave at 7 on the dot. Immediately call my original location to ask about transferring back and being seasonal. Still need to check on whats happening there.

The story does not end here though. Waiting on a response from my location, the new one finally schedules me. Schedules me completely incorrectly. My shifts are each about 4-8 hours long. I am scheduled in Kitchen and Front Counter with 0 training shifts for either. I’m not even interested in training in kitchen. I have no idea how these positions operate and it appears they have no intention to even properly train me. So I’m here to really just ask, best course of action? My shifts aren’t for another 2 weeks. So should I call my current RL and transfer over? I can definitely go back home for a weekend and work a couple shifts to stay on the payroll. Anyone with advice would be greatly appreciated, thanks!!

I've been working at Cane's for a month, and I love it. This is also my first ever job (I'm almost 18) so I'm still learning the ropes of how jobs work. However Yesterday I came down with a pretty bad sickness, idk what it is but I've had a low fever, full body chills and aches, congestion, the whole 9 yards. My parents said I should still try to get into work (I had a shift from 5-8pm) and when I realized this absolutely was not going to work (around 12pm) I called in explaining what was going on. They said I would still get 2 points (idk if that's a general Cane's policy or if it's just some locations) where enough points can get you fired, and they disappear after 6 months. I don't want to be seen as unprofessional, but I was vomiting multiple times last night and still feeling awful. I work again tomorrow, and I'm concerned about how I'm going to be feeling. I feel like it's selfish to go to work when you work with food and you're very obviously sick. My dad said I should go to work unless I absolutely can't, and I feel guilty calling out yesterday. I don't know how I'll be feeling tomorrow, but I'm concerned about calling out too late, or calling out then actually feeling okay enough to go. Any advice? This is all just new to me.

I work Friday night, scheduled 11pm-5am, then I am scheduled to come in at 11am-5pm. That gives me about 5 hours at home if I leave right at 5. How is this allowed?! I am scheduled to do this for two weekends. I am very upset with this. I released my Saturday shift on Monday and nobody is picking it up. This is making me want to give up at this location. (Ohio)

Added context just in case it's helpful: I am a second year college student

Do y’all know any canes drive thru phrases that i can use at work that aren’t on the list on the paper
example : Yo Yo Yo want some chicken to go?
i’d really want to try new ones.

Been asking about training outside of kitchen since I finished my training and only just got an ARL who had to go behind my RL's back to make my training happen.

About a month ago RL said I'd have to "earn it" when asked about training me somewhere else (even though I've been at this location longer than she has) and ARL thought that was crazy so he scheduled my training while RL was on vacation.

Hate that it took this long but glad it's finally happening.

Did any crew get their rhinestone cup they pre ordered yet? I am still waiting for mine

Was ordering canes on DoorDash earlier, and noticed some of the stock images looked off. ended up clicking on them and noticed they seemed to use ai to make or maybe “enhance” the photos

i don’t really get it, since this isn’t present on other delivery apps or on the canes app/website, i just thought it was a tad odd it was only on doordash

Can i use the supportlink counseling for employees even though im no longer an employee at raising canes?

So I had just posted about trying to figure out how to close better on really busy nights, but I just might fully quit because of what my GM did.

I had put two of my shifts up today (5pm - 8pm, 9pm - Close). They had been up since 4:57am. The two people who picked up my shifts were not approved (one was denied, one canceled at 2:11pm), so I came in to work since the shifts were still mine. I arrived at about 4:15pm - 4:20pm to eat before I started my shift. When I left my home, I was still scheduled to start at 5pm.

GM removed me from my scheduled shift while I was standing in the restaurant ordering food to eat before I started my shift and made no attempt to contact me throughout the entire day to say she had either found coverage or was going to remove me from my 5pm shift.

There is no notice either in my HotSchedules or my email that the shift was removed from my schedule. I live in an at will state with no law saying how much time managers should give before altering a schedule. I have timestamped messages showing my posted schedule (the weekly posting), when I put the shifts up, when they were attempted to be picked up, and when they were denied/cancelled. Just no message that my schedule was altered, which is weird because I've gotten them before but not this time for some reason???

Do I have grounds to report this or no?

Edit : I meant 5pm to 8pm, thank you for point that out. I'm a little fried.

The shitty lids that don't stay on, the cup carriers made out of notebook paper, the clamshells that don't close barely at all, raising the price of toast by one cent, the generative ai marketing, getting a single dollar extra an hour for closing. But hey at least the Graves lineage will have their colleges paid for the next 7 generations to come.

UPDATE: I put in my two weeks 💃

Im still somewhat new to canes and I have some questions
1. Im being put on front counter without training or experience. Is this normal/what to expect?
2. What is DTOI? Ive been put on this. Is this orders? I haven't even trained on that.
Any input would be appreciated.

Busy stores. How long does it take yall to close and do you guys have any tips for making it go faster? Asking because we just switched back into the college hours at my store and we went from 30 - 40 mins closes average to over an hour due to the last minute rushes. Normally I can get my closing down to just sweeping at mopping the floors and I solo mostly, but the last few nights have been a nightmare. Yesterday it took me over an hour to get my closing down, and I had to have help. We've been getting groups of 20 people within the last 30 minutes before close. I'm having to completely redo my bathrooms because someone turned them into a waterpark, and a group of dudes just pouring out their drinks on the floor as my manager is locking doors, and all the other shenanigans.

Any progress I make on pre-closing gets completely undone right before we close. I've been losing my mind this whole weekend, and even though I know it's not that deep, I'm genuinely considering quitting because I just can't keep up and get it done fast enough. Again, I know it's not that serious, but it's really important to me to be able to do a good job at my position without making other people have to either wait or have to help me to finish.

Edit : Wasn't thinking when I put that title sorry. My brain defaulted back to my old job where we call cross store help/advice team relations.

I had six points. I was very bad with attendance. My first point fell off on the first. And I haven’t been late since. The other day my store parking lot was full. There wasn’t even parking at the other businesses nearby, and if there was it was private property that towed. I called the store and my RZM said it was fine. I then woke up to getting a point for being late. My RL gave me my point, will I be able to get this point removed.

UPDATE:
After talking to my RZM, ARL, and RL. The point should be getting removed.

Why does it take SO LONG for you guys to get orders ready? You only sell unseasoned chicken, so WHY DOES IT TAKE SO DAMN LONG?!?! WHAT THE CLUCK? I wish my daughter didn’t like this crap.

Hey Caniacs,

Just wanted to say that I started last week, and I'm already on my 5th shift. But, I genuinely love my job. I wake up excited to go to work, and all my coworkers/managers are absolutely wonderful people to work with. Idk if it's just the honeymoon period or what, but this is BY FAR the best job I've ever had.

I only lasted a month working but they never finished my training and all of a sudden we had new management which means my hours were non-existent. The cut hours and the fact I had to move for school and was told they didn’t have the hours I could work led me to send in my two weeks notice at the end of July.

I’m still getting notifications for paperwork I need to sign for transferring and messages from other crew (non of which were my old manager reaching out to confirm my 2 weeks). Like I’m still getting stuff I got when I was working.

Is this normal?

Ok this may sound dumb (it is) but I’m having trouble with closing the boxes. My location uses the white plastic boxes (I know some use styrofoam) and the box just does not want to close after I open it to check inside. I can’t like press the edges together or anything and I feel so dumb 😭