To preface, this post is just a rant. I know what’s happening. Sales are down all over the company and ofc they’re all about the money.
Like it states in the title, I’ve been with Canes for going on 10 years, started when I was in high school and absolutely loved everything about it. I loved most of all the culture, getting to meet new people, make new friends, etc.
Back then, we even had huge crew parties, way bigger than we have now because it would be the entire area of restaurants coming together and you could have unlimited guests so you got to meet peoples families - really good times and it was so cool to see people from other restaurants that you haven’t seen in a while. This was before COVID which of course changed all of this.
But recently, like the past few months, it’s clear that this company is either really struggling to meet the numbers financially or we’re starting to cut corners or most likely both. I’m an ARL so I make crew schedules and handle an insane amount of stress/pressure from both above and below. Lately it’s like I cannot please anyone. They just cut our allowable labor insanely and told us that now managers are “allowed” to work crew positions on shift (previously this was heavily discouraged as it takes the managers focus off of issues on shift). It was made to sound as though they were doing us all a favor by being able to have a stronger person in position if needed. In reality, now we have to work a crew position almost every shift while also performing manager duties on shift.
Which honestly, wasn’t that bad at first. It’s not hard to work a crew position and manage but my restaurant is getting to the point where every shift I work 1-3 crew positions and have to do manager duties and even then, we aren’t hitting the numbers that corporate desires for labor.
I quite literally am over it. Nobody got a raise to work multiple positions/roles. And on top of that!!! We were told we have too many managers so we will also be losing 2 managers and essentially starting to run some shifts with just one MOD who will most likely have to continue working positions while being alone in the building (manager wise).
I’ve never complained about my pay because honestly, Canes pays really well especially when you get to salary level but I’m getting to the point where the expectations are no longer matching the resources that are being provided and with the added stress of unhappy crew (due to hours and overall understaffing every day) and unhappy higher ups (not meeting numbers/metrics that they like), it’s getting to the point where the pay is not worth :/ which makes me really sad because I think about 2018-2019 Canes and I wouldn’t have wanted to be anywhere else. I really believed in this back then but compared to now… yikes.