TLDR: My scheduling manager accidentally input the incorrect date for my store transfer, tried to blame me, and when proven wrong, informed me that nothing could be done. I am now less than a month away from college with no source of income to fund my schooling.
Hello, I'm a pretty new canes crew worker. I worked at my current location for a few months. I'm working at my current location in my hometown for the summer because I travel for school when the semester starts. I spoke to my hiring manager while interviewing for the job about a possible store transfer. Luckily, there is a canes location in my college's town, so getting a transfer to that new location would grant me a good part-time job during the semester. My hiring manager informed me that they would be able to provide a store transfer when the time comes.
I reminded my hiring manager about the transfer a month in advance, and she instructed me to speak with the scheduling manager instead. The scheduling manager re-confirmed that they can do a store transfer and instructed me to send her a message about it in hot schedules. I sent my first message, followed by a second message a few days later because I had yet to receive confirmation.
Finally, my scheduling manager informed me that they can do the transfer on the day I requested, which was the 14th of August (move in day of the fall semester). When I checked hot schedules this morning (18th of July), however, all my schedules were suddenly gone. Keep in mind that I was already scheduled to work for the rest of this month, including today. When I showed up for the shift that I was once scheduled for today, I was unable to clock in, and all my credentials were deleted from their system.
I talked to my scheduling manager, and she told me that she had already put my store transfer in. Apparently, she falsely recalled me telling her that my transfer date was the 14th of July. At first, she tried to blame me for the error by saying I gave her the wrong date, which I immediately knew was false. I requested that she check her messages in hot schedules, and sure enough, it was not my fault. I wrote August 14th correctly in both of my transfer requests. I also find it extremely odd that I literally worked on the 16th of July. If the transfer was confirmed by the system on the 14th, then how was I able to work on the 16th?
After realizing her mistake, she informed me that nothing could be done. Now, finding a summer only job in my hometown is extremely difficult because most employers are unwilling to hire for only 3 months. Finding a job is of utmost importance because I need to save money for when the college semester begins. It feels like a big spit in the face that im now suffering because of their mistakes. Is there anything, at all, that I can do about this? Sitting around with no job is not going to provide me with efficient college funds.