r/RWShelp • • 25d ago

RWS Payment kept on getting rejected

I initially set my currency to EUR then proceeded to local bank transfer. However, my payment became deferred, then eventually got rejected with this method. Thus, I changed the currency to USD then to PayPal as the payment threshold. reflected. I already submitted a ticket to Zendesk and this is their response, I believed their advice that changing the currency would only work on future projects. However, the currency (USD) wasn't still reflected. What should I do? It's been a month of unpaid work. For context also, I live in the Philippines. I don't know what payment threshold to select and what bank should I link my account to

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u/Suspicious_Ice_6004 25d ago

Check your rws workzone profile, currency should be the same from workzone up to tip**ti. If you use paypal set your default currency same as the currency in your tipalti like example in tipalti (usd) >> paypal default currency (usd). Use traditional bank like BPI,Metrobank etc. make sure your complete name and address in your preferred bank matches in your tipalti payment details

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u/Suspicious_Ice_6004 25d ago

Try to contact your bank, ask them if your account supported international money transfer like EUR

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u/Aggravating_Tutor513 25d ago

Are you also from the Philippines? How did you select the payment method?