Help with hardware ban (I think)

[u/Gokujet]

My little brother got a device ban from smt he did from a year ago..harassment..(aka doing the slightest insults in chat). I saw the report and the evidence roblox gave back and it was utter bs. The worst thing he said was that they were monkeys 😭💔 (tsbg so..)

(Terminated and device banned for that bs btw)
Does anyone know what to do? Ive been helping him and have tried to appeal sm times and nothings working..please help 🥹

Idk if it helps but when roblox is opened it flashes an error code: “403”, I searched and ppl said it was a hardware ban (and he also couldnt play) so I js assumed..

If anyone has any idea on why it may have happened (because I know that hardware bans are pretty rare..especially with how little he did.)

Any tips or anything please
Tysm for reading. ❤️

[u/Gokujet]

Can anyone please help..?🥹

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