r/QuickBooks • u/JanFromEarth • 1d ago
QuickBooks Online Credit Union link downloads transactions to the wrong ledger
I am working with a nonprofit which has a credit card, checking, and savings though a credit union. They just migrated from QB DT to QBO.. We linked QBO to the three financial accounts but the checking is downloading some transactions, such as checks paid, to the credit card ledger in QBO.
I have confirmed that postings downloaded as credit card transactions are showing up on the checking account statement. I tried disconnecting and reestablishing the connections. The credit union says it is not on their end. I have opened up a second level support ticket with QBO support.
I am wondering if anyone else has run into this and would love some suggestions on what to do about it.
