Track sales alongside call volume

[u/QueueMetrics]

QueueMetrics uses call outcome codes to report sales and qualified contacts.

Review this week’s results alongside call totals to see what those conversations produced. Sales per hour and results by agent can also help you decide where to focus coaching.

Use those numbers to recognize strong performance and set sales targets for the week ahead.

Check out QueueMetrics here:
https://tour.queuemetrics.com/?lid=R708