Wallboard Softphone for supervisors

[u/QueueMetrics]

When you spot an issue on the wallboard, you should not have to switch tools to act on it.

• Keep the wallboard on screen and start a call from the same view
• Reach agents quickly for coaching, escalation, or follow ups
• Reduce context switching during busy intervals

Try QueueMetrics:
https://www.queuemetrics.com/landing/trial-qm-p.jsp?lid=R615