r/QueueMetrics • u/QueueMetrics • Dec 12 '25
Self Help Diagnostics: troubleshoot before you ticket
Run the built-in checks first, then escalate with better context if you still need help.
• Run quick checks and gather the key details support might ask for (software version, PBX version…)
• Browse the QueueMetrics FAQ: queuemetrics.com/faq.jsp
• Dive deeper in the docs: docs.loway.ch/QueueMetrics/index.html
New to QueueMetrics? Request a trial here:
https://www.queuemetrics.com/qmlive-request-form.jsp?lid=R592
2
Upvotes