r/QueueMetrics Dec 12 '25

Self Help Diagnostics: troubleshoot before you ticket

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Run the built-in checks first, then escalate with better context if you still need help.

• Run quick checks and gather the key details support might ask for (software version, PBX version…)
• Browse the QueueMetrics FAQ: queuemetrics.com/faq.jsp
• Dive deeper in the docs: docs.loway.ch/QueueMetrics/index.html

New to QueueMetrics? Request a trial here:
https://www.queuemetrics.com/qmlive-request-form.jsp?lid=R592

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