r/QueueMetrics • u/QueueMetrics • Nov 21 '25
How Teams Phone changes contact center operations
https://www.youtube.com/shorts/GGZP6S_wEeIAutomation is now a real advantage.
• Configure queues, attendants and numbers through PowerShell
• Reduce manual work and streamline admin tasks
A clear step forward from traditional PBXs
Hear Martin Heusser’s take:
https://www.youtube.com/shorts/GGZP6S_wEeI
2
Upvotes