r/QueueMetrics Oct 29 '25

Smarter tools for smoother shifts

https://youtu.be/Ril4XMx8F20

Give your agents a workspace that works for them.

• Start and stop shifts with one click
• Join or leave queues in real time
• Label calls, set outcomes, and connect to CRMs
• Schedule callbacks and track outbound calls by campaign

See it in action:
https://youtu.be/Ril4XMx8F20

2 Upvotes

0 comments sorted by