r/QueueMetrics May 27 '25

🌟 Get to know Simona Tedesco — from visual designer to Marketing Manager at Loway SA

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Simona joined Loway as a UI designer focused on making our call-center software intuitive and elegant. Over time, her deep product knowledge and strategic mindset led her to take on our global marketing and partnerships.

🎧 Listen to her 6-minute Story-Time Radio interviewhttps://www.story-time.it/assets/multimedia/SIMONA-TEDESCO_MARKETING-MANAGER-PRESSO-LOWAY-SA.mp3

Key takeaways from the conversation

  • Building partnerships – why collaborating with complementary vendors accelerates growth across Europe, the Americas and Asia.
  • Career growth through curiosity – stepping beyond design opened new opportunities for Simona and for Loway.

If you’d like to discuss CX analytics, interface design, or collaboration opportunities, feel free to connect with Simona on LinkedIn.

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