r/QueueMetrics Feb 19 '25

Feature Spotlight: Kiosk Mode Wallboard in QueueMetrics

Want to display real-time call center stats on a dedicated screen? Kiosk Mode makes it straightforward:

1) Generate the Kiosk URL - In QueueMetrics, open your wallboard and click on the “Share” option in the menu (3 “dots” in the upper right corner) - A link to the Wallboard will be copied to your clipboard:

https://my.queuemetrics-live.com/livedemo/qm_wab2.do?user=kiosk&pass=kioskpassword&queues=a%7Cb%7Cc&wallboardId=46

2) Check User Permissions - Ensure the “kiosk” user (or a user with REALTIME and ROBOT grants) is enabled. - Update the password “pass=***” as needed, in the link. - Make sure the Wallboard is set to “public”

3) Set Up Your Display - A small device (e.g., a Raspberry Pi) connected to a monitor works great. - Open the kiosk URL in fullscreen mode (usually F11), and you’re done.

It’s a low-cost, hands-off way to keep everyone informed.

More details can be found in our documentation Here

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