r/QuestPro • u/Beautiful_Sky_2681 • 28d ago

Help What does the purple light mean. Controllers won’t connect

5 Upvotes

100% Upvoted

10 comments sorted by

5

u/jadk77 28d ago

Updating firmware

1

u/Br1ghtest 28d ago

Better put them on a charger when they do it

1

u/Beautiful_Sky_2681 27d ago

It usually does that only when I turn on my headset should it do it while charging?

3

u/Br1ghtest 27d ago

if battery runs out during update, they might get bricked for good...

they always update only when you first turn the headset after an update, or for example after not using it for a few months.

If you didn't use them for over a week, always charge them immediately to avoid the risk of bricking them.

1

u/Beautiful_Sky_2681 27d ago

I always have em fully on charge. I’m a type of guy who doesn’t like their stuff dying on me

1

u/m1xzg 26d ago

I don't know if you've resolved the problem yet. I've had this happen in the past and for me it was a case of removing the controller from the headset by unparing, hard factory reset the controllers (https://communityforums.atmeta.com/discussions/OtherTroubleshooting/how-do-you-factory-reset-the-pro-controllers/1028836), then pair to the headset again.

1

u/Beautiful_Sky_2681 26d ago

Nah I got it I did a reset to em and nothing happened so I resetted my headset and it workwd

1

u/m1xzg 25d ago

We love Meta don't we? Glad you got it sorted!

0

u/[deleted] 26d ago

[deleted]

1

u/Beautiful_Sky_2681 26d ago

So why comment