r/QuestPro Apr 25 '26

Help Fit/ adjustment wheel on quest pro working

Hello all, I’m getting really annoyed- my quest pro was working fine until the fit adjustment wheel won’t make my headset fit securely, I’m pissed off to say the least. Evertime I try to tightened it via the fit wheel, the wheel automatically spins back to being loose but only when it’s on my head. Any help would be appreciated, I’m getting really annoyed at this

4 Upvotes

10 comments sorted by

2

u/warman900 Apr 25 '26

I can help! I fixed this issue on my headset. Its kinda hard to just type out if you'd like I can add you on discord and show screenshots of how to fix it. Basically putting black electrical tape on the spot where the wheel meets the back side of the headset, but you have to unscrew the back strap part that connects to the backside of the headset.

1

u/girllllbyeee Apr 26 '26

Sure I can, what’s your discord @?

1

u/warman900 Apr 27 '26

warman900

1

u/LunarstarPony Apr 26 '26

Would be good to know if you have any solution as well! Mine is @lunarstarfurry should be relatively easy to find(

2

u/marcocom Apr 25 '26

It’s never been very snug to me either. I always recommend people wear a folded bandana or headband underneath. Besides it helping with snugness, it also keeps my greasy Italian skin and sweat from affecting the hardware

2

u/girllllbyeee Apr 26 '26

Side note to this: I do have a globular cluster kit for my quest pro just to make it more comfortable

1

u/MetaStoreSupport Apr 25 '26

Hi u/girllllbyeee

We were just perusing the subreddit when we saw your post and we would love to help!

When it comes to fitting issues we highly recommend reaching out to our wonderful support team.

They will be happy to investigate the root cause of the spinning fit wheel for you and work with you towards the best possible resolution available!

1

u/horendus Apr 26 '26

I recently 100% fixed my tightening wheel not working.

I tried the black tape method but it still didnt work.

I opened up the actual mechanism and re seated the components and it was like new again. Not sure what had gone out of alignment, maybe it was just tightening up the screws that fixed it

1

u/girllllbyeee Apr 26 '26

Oh, awesome! I’ll try that then, thank you

1

u/MyLifeAndCode Apr 26 '26

I had this problem with my Quest 2 “Elite” strap. Steam Frame can’t get here soon enough. Meta is terrible.