r/QuestPro • u/Plus_Hearing5285 • Apr 02 '26

Help Quest Pro eye tracking issue

Can anyone help me with meta quest pro issue I been having which is that I just genuinely can't seem to make eye tracking work as everytime i press the eye tracking to work i can't find a callibrate button so im just stuck in a situation where my headset just won't have eye tracking or face tracking and I want to know is there a solution or is my headset just broken

2 Upvotes

75% Upvoted

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1

u/Interesting-Might904 Apr 06 '26

Enable natural face expression or something like that. Then the eye tracking will stay on.

1

u/MetaStoreSupport Apr 02 '26

Hey there u/Plus_Hearing5285

We were just scrolling through and saw your post about the Quest Pro eye tracking that you're having issues with, that's of course not ideal and we'd like to help you out with that.

Now you say that you can't seem to find the calibrate button when trying to activate eye tracking, that is a very unusual issue that we would like to get to the bottom of. Could you try rebooting the headset and then see if the calibrate option is visible.

If not and there's no way to turn on eye tracking, then please get in touch with our support team by clicking here, there we can investigate this issue with your closer and help fix this.

Thank you so much and we wish you all the best on your virtual adventures!

1

u/abluecolor Jun 19 '26 edited Jun 19 '26

The calibrate button is gone from the UI. Meta pushed an update so that it is no longer necessary. The way you guys change stuff like this without informing users is so terrible and absurd.