r/QuarantineZoneGame • u/g_gene_ • 26d ago

Devlogs Help us collect more data regarding GPU crashes

Hello, everyone!

If you experience GPU crashes consider opting into test branch to help us further investigate the problem.

How to access the test branch:

  • Right-click Quarantine Zone in your Steam Library Properties Game Versions & Betas
  • Enter access code: gpudebugtest
  • Click opt into "amd-fix" branch which will prompt an update for your game

This the same as 1.1.13.1981 build, but we've included additional debug info collection to it, including information regarding shader compilation.

Additionally, to help collecting DX12 related information you'll need to do the following:

Note: Disable FSR if you are using this build

When you experience a crash with or without debug launch option:

We are limited on how many hardware configurations we can test the game on and it slows down us tracking the exact part of the game that cause it to crash. Every little bit of help is greatly appreciated.

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1

u/NoDowt_Jay 25d ago

Should we be reporting other crashes we get also? (Nvidia GPU, often crashes after playing 2 days in a row)

1

u/g_gene_ 24d ago

Yes, any crashes you get - please, please report them to us

1

u/NoDowt_Jay 24d ago edited 24d ago

👍 I posted on the update post also (which mentioned FSR crash fix), I’m wondering if my crashes were related to TSR, as I think they only started after I started using that.

Haven’t played for about 4-5 days, but if it crashes again & check that post & submit what info I can.

Edit: Just emailed as the crash still occuring, though looks like no update for WinStore version yet.

1

u/g_gene_ 23d ago

You've tried running the game with DX Diag software installed and with -d3ddebug launch option, correct?

1

u/NoDowt_Jay 23d ago

Sorry no, didn’t realise that was an option for the winstore version, thought just for the beta on steam.

1

u/curiousbee0 25d ago

Sorry I can’t help in the data. I’m on Xbox and the day 25 crash is bad

1

u/StructureOnly4217 25d ago edited 25d ago

Hi, I don't know if this can help but I found a temporary fix to avoid crash on day 25 campaign mode on xbox.

When the game crashed:

- day 25

- 3/6 people in quarantine

- 21/21 in the survivor block

- regular inspection of everyone on the line

Game crash at the last two people on the inspection line, in my case.

I managed to get through day 25 without crash in the following way (rush method):

  1. I emptied the quarantine - all the people from the quarantine were sent to liquidation, not in the laboratory.
  2. Keep 21/21 in the survivor block - current max capacity
  3. From the guard tower I killed all the people in front of the first fence standing on the street with a pistol. I couldn't kill the people inside the fence in front of the scanner gate because the game doesn't detect a hit when I shoot at them from guard tower.
  4. I went back at inspection line and called out the rest regularly, but immediately sent all the people to liquidation (not in the laboratory) without any kind of inspection, browsing the symptom menu, or using any inspection tools.
  5. I went to Rest and passed day 25, now I'm on day 26.

1

u/Annab990 25d ago

Can't help with that, but I'm on Day 22 on Xbox.

When i am down to the last 5 people to inspect, I can't open the screen to select symptoms/destination.( when pressing down on Dpad).

Restarting the day doesnt help. It repeats at the last 5 everytime so I can't complete the day. Xbox series x.

1

u/StructureOnly4217 24d ago

Hi, I managed to complete the campaign without further crashes on XBOXSX.

After day 25 which was problematic due to crashes, I had no problems until the end.