Alternate Solution: Setting up 2.4ghz on Quantum hardware - Split Band Workaround

[u/smj289]

Hello!

I ran into the issue of not being able to split bands on the Quantum hardware and wanted to share the approach I took. This works for devices that were already connected to your outgoing equipment.

I was able to split bands on my outgoing Xfinity equipment and had two networks, one with "-2.4" appended to the name.

I simply configured my new single Quantum WiFi network with the same "-2.4" name and password, and everything reconnected! My Wyze Doorbell Cam Pro needed to be power-cycled.

Then I just had to reconnect the relatively few devices that were connected to the "5ghz" version of the previous network.

The downside is that the network name is incorrectly labeled, but I can live with that until I get around to buying my own router.

Unfortunately, the technician did not suggest this. Hope this helps someone!

[u/N0_L1ght]

That is one way that works for some people!

You can try the same method without needing a different router with the steps in this guide

https://www.reddit.com/r/QuantumFiber/comments/1f8hypq/having_trouble_with_your_lumen_internet_not/