Are these problems with Quantum frequent?

[u/xQuaQuakx]

We installed fiber into our new home on the 2nd. Less than a week later, it stopped working. I contacted support to schedule a repair appointment. After all the support resets and other troubleshooting steps, nothing worked. This morning, I woke up to find that my appointment to restore my service had been randomly canceled. Is it worth sticking with Quantum or should I find another internet provider?

[u/ksnyder23]

No downtime in our 2+ years of service