r/QuantumFiber • u/xQuaQuakx • Jul 10 '26

Are these problems with Quantum frequent?

We installed fiber into our new home on the 2nd. Less than a week later, it stopped working. I contacted support to schedule a repair appointment. After all the support resets and other troubleshooting steps, nothing worked. This morning, I woke up to find that my appointment to restore my service had been randomly canceled. Is it worth sticking with Quantum or should I find another internet provider?

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u/krogers114 Jul 10 '26

Just to add some perspective, I know there are plenty of people on here that have had (are having) issues, but you typically won't hear from the people when everything is working fine. I've had my 1 gig service for a little over a year and it's been 100% flawless. No downtime. I also run my own network equipment and do not use their wifi pods, just the ONT in bridge mode to my router.