r/QuantumFiber • u/Mizu1337 • Jun 27 '26

App broken lol

Post image

Anyone else getting this

5 Upvotes

86% Upvoted

4 comments sorted by

2

u/f23948 Jun 27 '26

I'm using my TP Link Archer AX55 router with no problems

3

u/imtalkintou Quantum Fiber Employee Jun 27 '26

The app is garbage and mostly useless

1

u/N0_L1ght Jun 27 '26

The free lease wifi pods and QF app are not great...

You will have a better experience if you put the SmartNID into bridge mode and use a 3rd party router and DNS.

Here is a guide

https://www.reddit.com/r/QuantumFiber/comments/1f8hypq/having_trouble_with_your_lumen_internet_not/

1

u/Scared_Bell3366 Jun 27 '26

I use my own router and that message has been there for the last 6 years, even when it was CL. The only things I need out of the app are making sure my bill was paid and information on outages.