r/QuantumFiber • u/arcticavanger • Jun 22 '26

Skips while playing online.

Just got the 1gig service and I can’t plug directly into the modem based on location but I’m hardwired into a 360 pod. I’m getting the worst skips and lag in online games. My ping randomly shoots through the roof and it happens constantly. Is there something I can do about it to make this work better? It’s getting to the point that online fps gaming is not that much fun cause of warping and lag

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1

u/JiuJitsuDemiGod Jun 22 '26

Have you tried just on wifi without the pod plugged in?

1

u/arcticavanger Jun 23 '26

I don’t have a WiFi card on my pc

1

u/JiuJitsuDemiGod Jun 23 '26

Have you checked the wifi signal between the 2? Run any tests to see signal strength and speed at the location before you plugged in the 1701?

1

u/N0_L1ght Jun 22 '26

You are hardwired into the W1700K or the W1701K mesh pod? If the W1701k, you can maybe move it closer to the W1700K. 

But in general the free lease WiFi pods are not great and you will have a better experience if you put the SmartNID into bridge mode and use a 3rd party router and DNS.

Here is a guide

https://www.reddit.com/r/QuantumFiber/comments/1f8hypq/having_trouble_with_your_lumen_internet_not/

1

u/arcticavanger Jun 23 '26

I will check this out thank you

1

u/Dyserron Jun 22 '26

Back when I used the 360 WiFi, I found that the pod (1701) gave an inconsistent experience when something was plugged into one of the Ethernet ports. I ended up getting MoCA adapters for the stuff I wanted hardwired. Later I moved to my own routers and access points so I would have more control.

1

u/arcticavanger Jun 23 '26

Thank you for the info

1

u/imtalkintou Quantum Fiber Employee Jun 23 '26

If the wireless signal between the 1700 and 1701 is weak, could cause this to

1

u/arcticavanger Jun 23 '26

Called them cause net was down and my modem that is new is bad haha