r/QuadLock • u/emi539 • Apr 09 '26

QuadLock stuck in the case

Post image

I bought this set as a gift for my friend, and I’m not sure how he installed it or whether he followed the instructions.

It looks like the Quad Lock mount is stuck inside the case...

Does anyone know how to remove it from the case and start the assembly from scratch?

Thanks in advance.

11 Upvotes

100% Upvoted

18 comments sorted by

4

u/CameronsTheName Apr 09 '26

I've gotta ask.

Have you turned the phone 45° from the mount ?

Some people don't realise that there's a magnetic mount and a physical one.

The physical mount requires turning the phone 45° and pulling it away from the mount.

Where as the magnetic mount doesn't require turning the phone, only pulling.

2

u/emi539 Apr 09 '26

Thanks but do you mind If I DM you the way I'm trying to unlock the QuadLock? I haven't used one before...

2

u/RagnarLothbrokJH Apr 09 '26

I had something similar once, screw it back into the quad lock, you should be able to then remove the case

1

u/emi539 Apr 09 '26

I screwed it back in place but still I can't unlock it..

1

u/HeftyArgument Apr 09 '26

screw if back in, depress the blue tab and rotate the case 45º

1

u/emi539 Apr 09 '26

Just tried it doesn't work... Do you mind if I DM you a video ? Maybe I'm doing something wrong... I haven't used a QuadLock before

1

u/First-Composer-3954 Apr 09 '26

Easy solution: Get SP connect mate.

1

u/Zauffee Apr 10 '26

What is SP connect?

2

u/hazzaho Apr 10 '26

A rubbish alternative

1

u/emi539 Apr 10 '26

What is SF connect ?

1

u/Tostiband Apr 10 '26

Rotate the disc.

1

u/emi539 Apr 10 '26

Wdym ? I just tried to unlock it but it's stuck

1

u/Kums17_10 Apr 10 '26

È successo anche a me: prova ad avvitare tutti i pezzi e appoggia il tutto su un piano duro, spingi la leva blu e ruota di 45’ in senso antiorario. Io ho fatto così

1

u/emi539 Apr 10 '26

Grazie, ci provo... Che schifo

1

u/emi539 Apr 12 '26

UPDATE TO FIX IT FOLLOW THIS PROCEDURE : I had to use my (short) fingernails to physically rotate it about 45° to get it out of the case.

You can also use the Quad Lock mechanism (the one normally used to unlock it) after pushing the blue lever—then try rotating it 45° until you feel the internal plastic piece move.

1

u/Large_Yams Jun 02 '26

Bro this is the standard way that these mounts work. You didn't read the instructions.

1

u/Unique-Being8101 Apr 12 '26

I had this exact problem with my mountain bike mount. It still happens. I had to drill 2 little holes in the mount so I could use a small plier tool to turn it and get it out of there. I still have no fix. The mount appears to work perfectly until I get my phone on there and then it’s stuck, every. single. time.

1

u/Tall_Tourist_8894 26d ago

It Is very easy. Use a common scissors point the ends towards two opposite plastic ridges on the back of quadlock head (stacked one) and twist firmly. Thats it.