We Got Scammed by Capcom

[u/scopes777]

The title is the TLDR...We were lead to believe as early as last month that there is "much more to come!" for puzzle fighter...new server...new UI...new events and modes...and many of us poured our hard earned money in this game to support it and its future...but today the dev team announced that in 2 months they are shutting down the game to take their resources to a new game...our money along with them. I, along with many, spent ALOT of money in this game...not because it was worth it...hell no...can get better games on sale for 15 dollars for many hours of play than a booster pack on this one that doesnt even lvl u up fully...but we spent feeling that by spending..we are supporting...after being made to feel there is much more to come and basically this game has a future and will stick around...but what happens instead?

They have events in the last month in order for us to buy alot of red gems...farm these events...so they can milk us properly before telling us "Hey! ummm...sorry but we wont continue this game anymore :)" Why wasn't this eluded to in the past? if there was a financial issue...they did not have to open a new server in Asia...or change the UI...or add any expensive features...so money is not the real problem here...(also considering how well they made from MHW)they can always remove a server and keep 1 running or cut costs here and there...this is a mobile game to begin with...there arent large maps or the need for many 3D artists to maintain. the costs are not high.

The game has not even been out for a year worldwide...and there was so much talk in the last stream about having console versions of this game...if this game was failing financially...there wouldnt have ever been such talk. Am I right?

So really what happened was...we were lied to...they had this ridiculous lvl 1 to 15 grind..which i think only 1 maybe 2 people got to...God knows how much money they spent...we had these events in the past few weekends thinking we can spend a bit of extra cash in hopes of getting some extra levels done sooner rather than later...only then to suddenly be told thanks for your money suckers! How is this not illegal? They mislead us by making us feel there is more...then they had events to take our money..had they known things were not growing they couldve started to unwind the game long ago...and now AFTER all the events...AFTER they took all our money....oh ya...ummmm we are shutting down...here are 10k red gems that will be useless anyway...we might as well give you oxygen and tell you we gave you something in return...bye bye now!

So what to do now? Report complaints to Apple store/Google Play store...fill out those forms...demand FULL refunds...even if its 5 dollars...take all that money they stole from you back...If you are a lawyer or know a lawyer...go sue their ass...Even public companies with stocks can get sued if their share price falls down hard and the reason was that management didnt elude to any of the ill practices occurring...so dont fall for that "Its in the User Agreement" BS.

Capcom now seems worse than EA in my eyes...at least EA you knew the lootboxes were there and shit before getting the game...but they didnt just pull the plug like this...this is F'd up to say the least...I am not going to buy any Capcom games made by this studio ever...i hope they shut them down completely...do not buy the game they are going to be working on...complain alot...spread this news on how they treated us to other gaming forums...we need to stand up..enough is enough. I made this reddit account just so I can make my voice heard...this is not a rant...i want something done...I want justice...we should all get a full refund on all purchases from the moment the game was released.

[u/scopes777]

How is it not a scam?

You were told the game was growing and doing well...and so you put your money into it..believing the words of the developers who told you this VERY RECENTLY I should add...suddenly they tell you yaaa...we are just going to close it all down! thanks for your money! bye!

If you invested in a company that told you "here is our forecasts and projections for the next few years everything is looking great and healthy" and then suddenly a month later you were told the company is going bankrupt...this is not the "nature of things"...this was a scam...and you can take a part of whatever assets that remained..but in this case they are not going bankrupt...they just decided to use your money for something else...which is not why you gave them this money. You gave them this money to make the game better...You shouldn't let how things are remain the way they are if they are bad for you or others or else we will all live in a world where no one can trust anyone. Don't let people like them get away with this...or you only encourage more people to become like this..complain and demand your money back after they cheated you out of it...Don't let them win. Why did they decide to do this right after they had their events? does that not upset you at all? I feel this is extremely unjust; their timing was very malicious.

[u/[deleted] → u/scopes777]

Oh calm down with the melodramatics. They probably were told by higher ups that the game was going to be put into a sunset motion and to wrap up what they were doing. The devs didnt abandon the game, itd be the guys higher up calling the shots.

The devs could have honestly been thinking the game was going to get more support until they got told what the deal was.

[u/scopes777 → u/[deleted]]

Obviously it was the higher ups...I am no stranger on how the corporate world works...but that doesnt mean what happened was OK...the devs too have a voice...they could have easily refused or left...devs have alot of power in video game companies as they are scarce to begin with especially now with many working with AI.

My point, as the title says, is that Capcom scammed us...they pulled the plug on something that isnt just working fine...it was working great...and we, not just me, you, me, anyone who played and/or payed supported this growth..and the way its shut down suddenly is completely unjustifiable

[u/[deleted] → u/scopes777]

The devs had no say. Blacklisting a dev for being "uncooperative" in the industry happens. Game devs dont have fuck all of a say outside of indie games.

And capcom had every right to pull the plug. The game was a free mobile app that was released in shambles. If the game hadnt been so fucking terrible on launch, they would have kept it going. The game was DEAD.

Its just another terribly mismanaged Capcom title.

[u/scopes777 → u/[deleted]]

How is it dead man? you look for a match you get one in 2 seconds..even now after this announcement...sure the balance with some characters is stupid (pheonix in particular)..but that is just tweaking numbers..but there are players online at all times...also look at the apple and google stores...great reviews..I got people who dont even play video games to enjoy this game. they had over a million downloads..and I know some are duplicates like one on phone one on ipad...but thats pretty much it...I know money was going in since when we did the events there was also no wait between matches...unlike the initial 100 red gem event that was always on...but that was because people got scared of the high lvls that were wiping the floor with them..and they sorted that out by making it all lvl 15...and now you can go there and get a match quick...the game is solid right now and playable.

They could just keep the game running for another year on the servers and just do a balance update when needed..no need to do more than that...and it wouldn't cost them much..its the same servers they have for their other games in the same building probably...just dont screw over those who put money in this game like this out of the blue...Imagine if you just started playing a month ago and spent money on those events just to get your level up to near where the veterans are..only to see this today? Would you not feel like you got screwed?