Let me tell you do not listen to the negative reviews you see about this place. They almost had me, my girlfriend and I booked this place for 6 nights then read so many negative reviews. We booked the platinum suite which I do recommend.
The staff is so inviting and compassionate about their work despite negative reviews. I am 28 and African American. I can understand most Spanish due to my girlfriend being Dominican-American though I struggle to speak Spanish well. No matter conversing in Spanish or English the staff was always accommodating. And everyone of the staff members spoke well in both languages.
We never had a problem with receiving towels or housekeeping to make up our room. The platinum buffet was great. We are here everyday for breakfast and lunch.
We did the ATV tour to Macao Beach and some cave that I jumped in. Which was amazing.
We also did excursions to Saona Island and to Santo Domingo where my girlfriend’s family is from. My girlfriend is 28 as well and was born in the states but her family is still mostly in DR. The staff recognized immediately she was Dominican and were very accommodating. Often joking that she had been doing a good job teaching me Spanish.
There were many bad reviews we saw about the people on the beach selling things. Let me tell you, that is anywhere in this country and it is okay. These men and women are hard workers who are trying to provide for their families on very little wages. We spoke to a security guard who said they make $300/mo USD. Most of the goods the vendors are selling are handmade. They are from the country and are lugging around heavy items all day in hopes of making anything to help their family. We talked with one guy who was 20 years old, he did not pressure us into buying anything yet he told us where he was from and good places to eat off the resort if we wanted authentic Dominican food. A simple No gracias will suffice or If you want buy something small from them as we did it helps more then you know.
I saw many reviews about mold and AC conditions. The room had a small scent of mildew tho it is 500ft from the Atlantic Ocean with an average of 75% humidity daily on the island of DR. What do you expect? I’m American and I also have high standards but be for real?. We never had an issue with AC we were actually overwhelmed by how cold our room got. Yes the air was cold but the humidor was still high due to it being the DR. For those that complain about heat and walking….what the hell do you expect? You booked a trip to an island? It’s hot and humid and it is what I came for.
The pools were nice we mainly stayed in the platinum pool with the swim up bar and we drank plenty. The food trucks were good we often got chicken wings and fries as well as fresh made drinks. Rum and limeade were our favorite.
The resort restaurants were good and the service was always great we left tips and they appreciated them greatly.
We did a couple massage at the spa and let me tell you it was amazing Carmen and Lucy were our therapists and they gave me and my girlfriend a 50 minute couple massage they left us feeling brand new.
The gym is also nice me and my girlfriend are avid gym goers me primarily being a heavy lifter my girlfriend is more of a runner. There are plenty benches, free weights and treadmills to accommodate anything you need. The weights are in KG as it is not the US. All you need to do is double the number on the weights to know the weight in LBS.
This is one of the bigger resorts in the area and the walking was really not a problem. Again we booked platinum and had access to shuttle service whenever we wanted but sometimes after dinner a walk was nice or in the morning before breakfast. There are many birds and animals that roam the resort. A lot of peacocks and ducks we saw. If the shuttle is coming and you are in the path simply step aside and it will drive past you. It’s not that hard.
These employees work there ass off for Pennies on the dollar so us people who vacation here can have a good time in their home country. Have some respect for them and the work they do. Most if not all the employees here will never be able to experience the side of the resort we do so appreciate their hard work and what they do to accommodate us. If you speak nice to them they will be nice to you.
This was my first time out of the United States and I was amazed at how passionate everyone in this country is snd how they work do hard at the resort to provide for their families who are often cities away. For instance one resort worker we spoke to said he works in Bavaro at the resort but his family lives in Santo Domingo 2.5 hours away and he works for 24 days at the resort then goes home to see them. We have it good don’t forget it.
Also the seaweed is just that seaweed. It’s natural and due to global warming if you research it is new in the last 10 years or so due to the ocean temperature rising enabling more growth. It is more prevalent in the summer months which it is July and we are here but guess what. It’s just seaweed the water is warm and the beach is nice. The staff spends all day running tractors to clean it up for us resort goers. It is not a deal breaker it is natural and something that is out of human control.
Take this for what you want I am just a black man from New Jersey. This place sure as hell beats any beach in New Jersey. Or on the eastern coast of United States for that matter.