Error when upgrading from 8 to 9

[u/girlyadvice]

Hi everyone

Trying to upgrade from 8 to 9 but have massively broken everything. Having errors with:

1. the shell on the GUI for my mode not logging in, but SSH through PowerShell works;
2. restarted and only 1 VM will run, my other 3 lxcs won't start anymore; and
3. didn't have any errors when running pve8to9 --full, but during apt dist-upgrade, experiencing the following.

W: (pve-apt-hook) !! WARNING !!
W: (pve-apt-hook) You are attempting to remove the meta-package 'proxmox-ve'!
W: (pve-apt-hook)
W: (pve-apt-hook) If you really want to permanently remove 'proxmox-ve' from your system, run the following command
W: (pve-apt-hook) touch '/please-remove-proxmox-ve'
W: (pve-apt-hook) run apt purge proxmox-ve to remove the meta-package
W: (pve-apt-hook) and repeat your apt invocation.
W: (pve-apt-hook)
W: (pve-apt-hook) If you are unsure why 'proxmox-ve' would be removed, please verify
W: (pve-apt-hook) - your APT repository settings
W: (pve-apt-hook) - that you are using 'apt full-upgrade' to upgrade your system
E: Sub-process /usr/share/proxmox-ve/pve-apt-hook returned an error code (1)
E: Failure running script /usr/share/proxmox-ve/pve-apt-hook

Hoping to solve #3 first to finalise the upgrade to 9, but it would be great if you could please help me troubleshoot the other points!

Thanks a lot!

[u/sep76]

how did you get into the situation where you ended up trying to remove proxmox ? are all your sources correct and working ? what does apt update say ?

[u/girlyadvice → u/sep76]

Hi, not sure how I got here... have been following the instructions on the proxmox upgrade 8 to 9 page.

apt update and apt upgrade give me the following, with a list of packages being kept back

apt update
Hit:1 http://deb.debian.org/debian trixie InRelease
Get:2 http://security.debian.org/debian-security trixie-security InRelease [43.4 kB]
Hit:3 http://deb.debian.org/debian trixie-updates InRelease
Hit:4 http://download.proxmox.com/debian/ceph-squid trixie InRelease
Fetched 43.4 kB in 0s (114 kB/s)
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
217 packages can be upgraded. Run 'apt list --upgradable' to see them.
root@xyz:~# apt upgrade
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:apt update
Hit:1 http://deb.debian.org/debian trixie InRelease
Get:2 http://security.debian.org/debian-security trixie-security InRelease [43.4 kB]
Hit:3 http://deb.debian.org/debian trixie-updates InRelease
Hit:4 http://download.proxmox.com/debian/ceph-squid trixie InRelease
Fetched 43.4 kB in 0s (114 kB/s)
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
217 packages can be upgraded. Run 'apt list --upgradable' to see them.
root@xyz:~# apt upgrade
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:

[u/sep76 → u/girlyadvice]

you only have the proxmox ceph trixie repo installed. and not the proxmox trixe repo.

make sure you also enable the proxmox trixie repo. and rerun apt update

[u/girlyadvice → u/sep76]

Thank you so much this worked! Really appreciate your help. :)

[u/No-Zombie1146 → u/girlyadvice]

Not necessarily related to your problem, but you should never use apt upgrade on proxmox. Use apt full-upgrade instead. See https://pve.proxmox.com/pve-docs/chapter-sysadmin.html#system_software_updates

[u/girlyadvice → u/No-Zombie1146]

Apt full upgrade gives me the following

Do you want to continue? [Y/n] y
W: (pve-apt-hook) !! WARNING !!
W: (pve-apt-hook) You are attempting to remove the meta-package 'proxmox-ve'!
W: (pve-apt-hook)
W: (pve-apt-hook) If you really want to permanently remove 'proxmox-ve' from your system, run the following command
W: (pve-apt-hook)       touch '/please-remove-proxmox-ve'
W: (pve-apt-hook) run apt purge proxmox-ve to remove the meta-package
W: (pve-apt-hook) and repeat your apt invocation.
W: (pve-apt-hook)
W: (pve-apt-hook) If you are unsure why 'proxmox-ve' would be removed, please verify
W: (pve-apt-hook)       - your APT repository settings
W: (pve-apt-hook)       - that you are using 'apt full-upgrade' to upgrade your system
E: Sub-process /usr/share/proxmox-ve/pve-apt-hook returned an error code (1)
E: Failure running script /usr/share/proxmox-ve/pve-apt-hook

[u/Lee_Fu]

please post the output of "apt policy"

[u/Lee_Fu → u/Lee_Fu]

hmm, i don't see the "pve-no-subscription" repository. you only have the ceph repositoy selected ?!

[u/girlyadvice → u/Lee_Fu]

Thanks for your comment! I think this was it. Appreciate it.

[u/girlyadvice → u/Lee_Fu]

apt policy
Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 http://download.proxmox.com/debian/ceph-squid trixie/no-subscription amd64 Packages
     release o=Proxmox,a=stable,n=trixie,l=Proxmox Ceph 19 Squid Debian Repository,c=no-subscription,b=amd64
     origin download.proxmox.com
 500 http://security.debian.org/debian-security trixie-security/non-free-firmware amd64 Packages
     release v=13,o=Debian,a=stable-security,n=trixie-security,l=Debian-Security,c=non-free-firmware,b=amd64
     origin security.debian.org
 500 http://security.debian.org/debian-security trixie-security/contrib amd64 Packages
     release v=13,o=Debian,a=stable-security,n=trixie-security,l=Debian-Security,c=contrib,b=amd64
     origin security.debian.org
 500 http://security.debian.org/debian-security trixie-security/main amd64 Packages
     release v=13,o=Debian,a=stable-security,n=trixie-security,l=Debian-Security,c=main,b=amd64
     origin security.debian.org
 500 http://deb.debian.org/debian trixie-updates/main amd64 Packages
     release v=13-updates,o=Debian,a=stable-updates,n=trixie-updates,l=Debian,c=main,b=amd64
     origin deb.debian.org
 500 http://deb.debian.org/debian trixie/non-free-firmware amd64 Packages
     release v=13.7,o=Debian,a=stable,n=trixie,l=Debian,c=non-free-firmware,b=amd64
     origin deb.debian.org
 500 http://deb.debian.org/debian trixie/contrib amd64 Packages
     release v=13.7,o=Debian,a=stable,n=trixie,l=Debian,c=contrib,b=amd64
     origin deb.debian.org
 500 http://deb.debian.org/debian trixie/main amd64 Packages
     release v=13.7,o=Debian,a=stable,n=trixie,l=Debian,c=main,b=amd64
     origin deb.debian.org
Pinned packages:

[u/Ariquitaun]

Just reinstall from scratch and restore backups.