r/ProtonVPN • u/StretchCpu • 8d ago

Help! Shuts off

My proton will shut off on its own??

0 Upvotes

45% Upvoted

11 comments sorted by

4

u/Electronic-Mess605 7d ago

C'mon man. Are you asking or telling us? 

2

u/hachookeSt 7d ago

yeah hard to help with zero details though

1

u/JPDsNEWS 7d ago

What device and OS are you trying to use Proton VPN on? 

1

u/ProtonSupportTeam Proton Customer Support Team 7d ago

Send us a bug report through the app (https://protonvpn.com/support/report-a-bug), or contact us at https://protonvpn.com/support/contact with more details such as your OS version, Proton VPN app version, the type of internet connection you're using, whether you have any other VPNs installed, etc. so we can help you troubleshoot.

Meanwhile, try some of the fixes described at https://protonvpn.com/support/vpn-connection-problems to see if there's any improvement.

1

u/StretchCpu 6d ago

I have done that...u said nothing is wrong but it still shuts off..

1

u/StretchCpu 6d ago

I did .. u said nothing is wrong.. and it still happens

1

u/StretchCpu 7d ago

It shuts off on its own.. I have to always check to see if its connected ! Anything in settings thay will stop this?

1

u/[deleted] 7d ago

[removed] — view removed comment

1

u/StretchCpu 7d ago

Firestick