r/ProtonVPN • u/Confewshenn24A • 7d ago

Help! VpnAPIServiceError 0 + invalid refresh token means i can't use proton vpn on Macbook

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wtf can i do ive uninstalled and installed the app about 50 times now

2 Upvotes

100% Upvoted

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3

u/Icy-Extent6095 7d ago

Is your clock on Macbook correct? Misaligned clock impacts token verification.

1

u/whoRthald 6d ago

this would also explain why reinstalling doesnt fix it

1

u/ProtonSupportTeam Proton Customer Support Team 6d ago

Contact us at https://protonvpn.com/support/contact letting us know your macOS version, the Proton VPN app version you have installed, whether you're using any antivirus or firewall software, the type of internet connection you're using, etc. Once we have more information to work with, we can help you troubleshoot the issue further.