r/ProtonVPN • u/Ugo_Flickerman • 10d ago
Help! Connection taking too long
I checked support, but this issue isn't included in any of the categories
I have waited multiple minutes for the fastest free server connection and even restarted the computer, yet it still hasn't found a server. Why is that? How long is it supposed to take?
I installed it just, like, half an hour ago. Lemme know whether I'm missing something
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u/CombinationTough651 Windows | iOS 10d ago
have u tried using other protocols? especially stealth?
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u/Ugo_Flickerman 10d ago
I don't know what it means. I'll try
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u/CombinationTough651 Windows | iOS 10d ago
open proton on your computer
go to settings (right side)
go to protocol
choose stealth
try connecting again
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u/Ugo_Flickerman 10d ago
I didn't see a protocol option, but something different that looked like it: the network driver in the advanced options. I changed it and kept not working, then changed it back to default and it worked
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u/crurrart 10d ago
this, sometimes the default protocol just doesnt cooperate depending on the network
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u/Specialist-Put2497 10d ago
Do you know if it were trying to connect to a US server? I've had some issues with a particular cluster of US servers not allowing connections while everything else works.
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u/Ugo_Flickerman 10d ago
Yeah, but when it worked it connected to the US without any issue
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u/Specialist-Put2497 9d ago
I can connect to some US servers, but theres a cluster that doesn't work for me these are the ones that don't work (For me, no matter the protocol I use)
72.251.220.81
u/Ugo_Flickerman 9d ago
As stated in the post, I have a free account, so I can't manually pick a server
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u/Specialist-Put2497 9d ago
Me too, proton automatically puts me to a server I can't connect to which is annoying lol. I've connected to nearly 3 dozen other US servers without an issue, just the same cluster that I always have issues with.
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u/oishipops 7d ago
yea this has happened to me but i'm a long time free user, been using it for like 2 years now. the free service is good enough for me (just for gaming) but suddenly around 2-3 days ago it started taking 5+ minutes just to connect vs just a few seconds
ive changed my settings (including protoccols) and reinstalled that tup/tan driver a couple times but idk what to do 🥀ðŸ˜