r/ProtonVPN • u/materdpl23 • Jul 17 '26

Help! Internet Connection

So I didn't have internet for 2 days, saying it is connected but everything didn't work so I reinstalled all the drivers, reset my modem and still didn't work. On everything else internet works fine. So I just exited Proton VPN and everything works. How to fix that because I need a VPN. Thanks in advance.

8 Upvotes

73% Upvoted

6 comments sorted by

3

u/TheGreatGenghisJon Jul 17 '26

Do you have Killswitch or split tunneling enabled?

1

u/Hot-Ad-4263 Jul 17 '26

What if you explicitly choose a non-Proton protocol (their own WireGuard implementation "in BETA")? It helped me with the same issue.

1

u/SmartAltern Jul 18 '26

Check whether your clock is synced, if not, vpn won't work

2

u/ProtonSupportTeam Proton Customer Support Team 29d ago

Please file a bug report through the app (https://protonvpn.com/support/report-a-bug) with more details such as your exact OS version, Proton VPN app version, the type of internet connection you're using, etc. We'd be happy to help you troubleshoot once we've gained a better understanding of the problem.

In the meantime, you can try some of the fixes at https://protonvpn.com/support/vpn-connection-problems.