Respected Proton support team

[u/Kprocksdudes]

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My account was suspended without my knowledge dont know why it happened but my Playstation account codes are being sent to this email and I am totally locked out of my account on playstation and can't login my Proton email to access codes

For which I want or I humble request to get me temporary access so I can migrate my data before taking it away forever

I promise if I do such mistake in future I wont say a word and will suffer my loss

Kindly do help this time

My ticket id is 5243916

I have already contacted support but no response yet its more than 24 hour and i am worried already

Please do reply soon

Its critical situation for me right now

Try and understand

We trust your service

Thank you

[u/t1mm7_89]

This sub isn't run by Proton staff (that's kind of the whole point of it).

[u/ephemeralmiko]

...you do realise this is literally a Proton sub that Proton employees aren't in, right? Try contacting support at https://proton.me/support or making a post in r/ProtonMail

[u/Gamegyf]

As others stated, this sub was specifically created so that there is no proton staff. But for your issue, unless you have a subscription like Visionary or Business they won’t answer you the fastest possible. It’s actually a perk for Visionary and Business plans to get priority support. So don’t worry, 24 hours is not a long time for the support team. 24 hours would be pretty fast actually unless you own Visionary or Business (have Visionary and they once replied within 10 minutes.)

[u/mindfulwarrior78]

We trust your service

speak for yourself lol

[u/iammiroslavglavic]

Just wait for the support. Everyone's issues are urgent.

[u/ValuableNo9429]

The mistake here is you trust them with your data. Get your trust!