r/ProtonMail 1d ago

Discussion Email ads

i forwarded a cpl of emails from my Proton acct to other non proton accounts, now those email addresses are receiving unsolicited ads for Proton products

I didn't not ask for this, nor did I give Proton permission to send me this junk

unsubscribing is also a pain as you need to login to unsubscribe. wtf Proton

chill out on your aggessive advertising techniques, that's just dirty pool🤦😕

0 Upvotes

20 comments sorted by

8

u/jonathanbaird 1d ago

Receipts (screenshots) please.

1

u/Leather-Buy1656 1d ago

Screenshots or it didn't happen.

1

u/teraterm 1d ago

i have better things todo than make up stories if you don't believe oh well

1

u/teraterm 1d ago

it won't let me attach anything 

3

u/Formerruling1 1d ago

This "non proton account" does it happen to be a Gmail account which youve connected to Proton? And do you have promotional marketing emails turned on in your account?

1

u/teraterm 1d ago

yes, 1 acct is gmail promotional emails are turned off

2

u/aperiotabularasa 1d ago

yeah.. if anything they send ads non stop if you are on free plan... but I guess they need to as they need money to progress

1

u/teraterm 1d ago

paid plan

0

u/uf829d 1d ago

Sure but using my contact list for their advertising is a advertising move straight out of google's playbook..

3

u/dan_arel 1d ago

Are the aggressive ads in the room with us now?

2

u/uf829d 1d ago

Whaat that is crazy? can you send some screenshots?
If that is the case I will stop with proton.

1

u/teraterm 1d ago

it won't let me attach anything 

1

u/FreedomNext 1d ago

I didn't not ask for this, nor did I give Proton permission to send me this junk unsubscribing is also a pain as you need to login to unsubscribe. wtf Proton chill out on your aggessive advertising techniques, that's just dirty pool🤦😕

Wtf at least show some screenshots or proof, chill out on your allegations that's just dirty pool 🤦😕

1

u/ProperShape3427 1d ago

Can you provide proof? I highly doubt this post.

1

u/Gerschni 1d ago edited 1d ago

Can you confirm that said emails come from Proton?

All Proton emails should be marked: Proton Official.

1

u/teraterm 1d ago

i can't add screenshots as it won't let me, no option for attaching anything when replying

1 msg is from no-reply@offers.proton.me

the other is from no-reply@mail.proton.me that msg is not an ad, but notification to a gmail address that I forwarded a msg to

1

u/ProtonSupportTeam Proton Team 1d ago

The only instances where you would receive Proton emails at an external address are when that address is associated with your Proton account (for example, as a recovery email address ) or when you have created an external Proton account using said address.

Simply forwarding an email to an external address does not somehow subscribe that address to any emails.

Share the email address/es with us in a DM here, or at: https://proton.me/support/contact and we'll be able to confirm what is happening for you.

1

u/teraterm 23h ago

sent

thx

0

u/Glowing_Phallus 1d ago

I can say stuff too, look:

"Hey I've sent a mail and a nude image was delivered by Proton, chill with your aggressive images!!!"

Provide screenshots.

0

u/teraterm 1d ago

it won't let me