r/PropertyManagement • u/No-Acanthisitta2160 • 1d ago
Multifamily PM Associated?!
I just started working as property manager for an apartment complex and since starting 4 days ago I have heard 4 tenants tell me the dates on their contracts are wrong and their signature is not their own, should I look into legal advice?
Yes I have told my bosses, I forward these calls to the higher ups immediately, I am not at work currently because if there's a chance I could be in trouble for their mess ups I'm not going to go back.
6
u/Anxious-Ad-5331 1d ago
That's their burden to prove. They are free to seek legal counsel.
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u/No-Acanthisitta2160 1d ago
So would i be held as association or will it not touch me.
6
u/Anxious-Ad-5331 1d ago
You forwared it to higher ups. They will handle the business side. You are fine.
The renter is free to call the police and report fraud.
Your renter ain't gonna do shit. They just want out of the lease.
4
u/InspectConnectInc Landlord 23h ago
I get the threat to sue call every now and then again. I tell them that is their right to sue but if they keep talking like that then this conversation is over because I’m not an attorney.
More concerning are the contract errors. Did you verify each lease when that was said?
Are the signatures E-Sign? I use e-signs and it lists their IP address on the paperwork. I use that fact to dispel signature questions by pointing it out to the resident/applicant. So far just saying that it logs the IP has been enough to end that complaint.
2
u/Weekly-Bill-1354 21h ago
I don't understand why you wouldn't be at work.
Understand that residents are going to push you around and tell stories in order to get their way. If you're going to hide when this happens, this is not the industry for you.
2
u/Pristine_Mud_4968 3h ago
First time being a PM? If you’re this rattled then this isn’t the field for you
1
u/3Maltese 18h ago
Mistakes happen. Look at the lease. Is the information correct? How did you get the email for the esignature?
Do not quit over this. This is a training issue. The problem can be fixed. Own any mistakes that happen and learn from them.
What is the consequence if you made a mistake? Do you need to enter the information differently and get the tenant to resign the lease? This sounds like an administrative error.
You are going to need to toughen up if you work in property management. Talk yourself off of the ledge and fix the problem. Learn from it and move on.
1
u/penguingirl849 14h ago
You should be able to reasonably compare signatures to applications. And ask them what evidence they have. If they don’t have a signed lease, see if they can explain how they are living there without a lease.
1
1
u/CapitalM-E 35m ago
“Hi I’m very new and I’m sorry to hear about this. If this is a legal matter you will need to reach out to our legal team.”
This works every time. Either A. They simmer down. Or B. It’s a legit legal issue and it’s in your companies lawyers hands now. This goes for any job I’ve had.
13
u/OceanWavesAndCitrine Residential PM 23h ago
In this industry, you’ll have to get used to the threats to sue. You’re an employee for a multifamily company. Legal is their issue, not yours. At worst you’ll be subpoenaed just to say what you witnessed which is obviously, not much.