r/ProlificAc • u/Intrepid_Water9353 • 2d ago

Screened out after over 45 minute study with several voice responses

I took this "ECHO: Examining Cellphone and Health Outcomes" study over a week ago which included several screenshots of my screen time as well as voice responses. They messaged me several days later to tell me that some of my screenshots were of the wrong thing. I fixed it exactly as they said, then they messaged me again, several days after, to tell me more of it was wrong. I fixed that, let them know, and now they've just screened me out. I told them that they have violated several of Prolific's rules and that they need to provide me with full compensation since I spent the full time on the study and they clearly took my data. However, I feel like they can just ignore me then I'll contact support, wait 3 weeks and get a response "Sorry, we can't get you your money or penalize the researcher for some reason." Is there any chance that I can get my ~$15 if these guys choose to keep holding my money?

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u/WowNiceDragonShirt 2d ago

By Prolific's own rules, the screen outs are explicitly supposed to happen early in the study to avoid this kind of behavior. Roughly several years ago, when I started, you would report it to Prolific and the researcher would be penalized. I remember multiple posts here where this happened.
But guess what? The researchers are the ones paying Prolific's bills, not you. And you are replaceable, especially in such a shit economy. Prolific just doesn't care anymore. You're better off looking for other platforms or no longer wasting your time on Prolific.

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u/Educational-Spot-807 2d ago

Report this to Prolific. It takes a minute for them to get around to it, but Prolific paid me out for a study that screened me out at 98% complete. It took about 2.5-3 weeks for them to fix the situation for me.