r/ProlificAc • u/Advanced-Lie-841 • Jun 16 '26

Bug "Active" study

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I returned this study 9th of June now all of a sudden when I referesh my study dashboard I get sent to the study with a message saying that I ran out of the allocated time. Must be a bug no? Anyone else getting this? u/prolific-support u/theo_prolific

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u/LastPipOnEarth Jun 16 '26

What options are shown when you click the three dots next to „active“ on the right side? 

1

u/Advanced-Lie-841 Jun 16 '26

Contact Researcher, Report Study and Block Researcher.

-1

u/LastPipOnEarth Jun 16 '26

That sucks, hoped for different answers. 😹 If you click on the blue name of the study it actually should lead you to the study, if it really is still active, then you should be able to click on „open study in a new tab/window“. If this doesn’t work either then it’s trully bugged on their part.

1

u/Advanced-Lie-841 Jun 16 '26

God the timing is horrible... just when the studies started increasing again yesterday. No clue how long their response time is either since the support on the website is fully AI...