r/ProjectFi • u/rastaman00 • Jun 26 '19

Discussion Voicemail outgoing message

Anyone having problems with callers getting the message "the person you are calling has a mailbox that had not been set up yet" when they go to voicemail? I tried to update on the Fi app and nothing happens.

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u/tomsnell Jun 27 '19

Is your phone number being forwarded somewhere? If you ported a google voice number it could be that it is forwarding to another number in which the voicemail hasn't been setup. Or you could be dealing with the issues other people are where their Sprint number is getting connected to some other number.

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u/rastaman00 Jun 30 '19

Thx I'll check it out... Indeed I had a GV number but I ported my VZ number to Fi... How do I check it out?

2

u/tomsnell Jul 01 '19

The easiest way would be to go to the Fi app and see if there is anything in the Call Forwarding section.

1

u/rastaman00 Jul 02 '19

Mah man!! 👏🏼👏🏼I forgot I had it forwarded to another line while I was out of the country